A few minutes before my second session at the Dutch Techdays started I tried connecting to my Virtual Machine in Microsoft Azure through remote desktop. It didn’t connect… The RDP client tried to connect to the Virtual Machine, but nothing happened.

So I rebooted the VM and tried connecting again, confident that this would solve the problem. It didn’t connect…. again. As I started stressing out a bit (the VM was the main character of my session) I thought of one last thing I could try.

Fixing the issue

The next steps helped me save my Virtual Machine without too much loss of time (I was able to connect again just before the start of my session!):

  • Go to the Azure Management Portal
  • Open up the details of the VM you’re having trouble with
  • Go to the ENDPOINTS tab (see image below)
  • Select the ‘Remote Desktop’ endpoint and click EDIT at the bottom of the screen
  • Change the public port to a different (random) number
  • Wait for the changes to be propagated
  • Success!

Azure Management Portal

Hope this helps.